Almost Human Labs provides pharmacist-led health education, delivered clearly, safely, and at scale.
Our services focus on helping people understand medicines and long-term conditions — starting with diabetes — using carefully structured content and responsible AI tools.

1. Clear Medicine & Health Education (Core Service)

What it is
We provide clear, pharmacist-written explanations of medicines and health conditions, designed to help people understand their treatment safely.

What makes it different

  • Written and structured by a pharmacist with over 20 years’ real-world experience
  • Uses plain language, not clinical jargon
  • Focused on understanding, safety, and confidence — not diagnosis or prescribing

What it helps with

  • Understanding why a medicine is prescribed
  • How and when to take medicines safely
  • What side effects to watch for
  • What questions to ask your doctor or pharmacist

This service is educational only and is designed to support — not replace — healthcare professionals.

Why this matters
Poor understanding of medicines is one of the biggest causes of avoidable harm in healthcare.


2. Diabetes Education & Self-Management Support (Flagship Focus)

What it is
Specialist education to support people living with diabetes — starting with understanding medicines, blood glucose, and day-to-day decisions.

Why diabetes

  • Long-term condition
  • Heavy medicine burden
  • Education quality directly affects outcomes
  • Proven track record of prior innovation in this area

Current scope

  • Understanding diabetes medicines
  • Everyday decision-making support
  • Explaining risks clearly without fear-based messaging
  • Supporting better conversations with healthcare teams

This service builds on:

  • Community pharmacy practice
  • Patient education work developed over many years
  • Prior health innovation projects recognised at national level

3. AI-Delivered Education (Almost Human Chat)

What it is
An AI-powered interface that delivers pharmacist-grade education using carefully structured, safety-guarded content.

What it does

  • Answers medicine and health questions in plain language
  • Repeats explanations consistently
  • Available 24/7
  • Designed to stay strictly within education boundaries

What it does NOT do

  • Diagnose
  • Prescribe
  • Replace a doctor or pharmacist
  • Give emergency advice

Why use AI here
AI allows high-quality education to be delivered at scale — without losing consistency, caution, or clarity.


4. Avatar-Based Health Communication (In Development)

What it is
A realistic pharmacist avatar used to deliver trusted health explanations in a more human, approachable way.

Why avatars

  • Improve engagement
  • Reduce intimidation
  • Help people absorb complex information
  • Maintain consistency of messaging

This is being developed carefully, with:

  • Guardrails
  • Clear ethical boundaries
  • Education-first design

5. Content Designed for Validation & Research Use

What it is
Health education content structured so it can be:

  • Audited
  • Evaluated
  • Tested for clarity and safety
  • Used in formal studies

Why this matters
Most health content online cannot be reliably evaluated.

Almost Human Labs is building content that can support:

  • Research
  • Evaluation studies
  • Healthcare partnerships
  • Responsible scale-up

What We Do Not Offer

To be explicit and transparent:

  • No diagnosis
  • No prescribing
  • No personalised medical advice
  • No emergency care

Almost Human Labs exists to support understanding, not to replace healthcare professionals.


Who These Services Are For
  • People living with long-term conditions (starting with diabetes)
  • Individuals taking regular medicines
  • Healthcare organisations exploring education at scale
  • Researchers and funders interested in safe AI use in health education

Looking Ahead

Our services are designed to grow responsibly — starting with education, validated content, and trust.

Future directions include:

  • Formal research partnerships
  • Expanded chronic disease education
  • Funded pilots and evaluations
  • Wider use of avatar-based communication

Interested in collaboration, research, or early pilots?
Visit Talk to Garvan to start a conversation.